Keep Your Line: Effective Communication Techniques [Russian Edition]

Communicative competence is not only a talent, but also the result of purposeful work.





Each of us has communication skills, but the art of controversy and the skill of public speaking need to learn in order to anticipate the reaction of listeners and to control the course of the discussion.





Correctly to build the scheme of negotiations, to convincingly argue his position, to illustrate the idea with a successful example, to understand the interlocutor's inner state by his gestures and mimicry, to find a way out of the conflict situation - the author - a lawyer, linguist and coach for communicative technologies - acquaints the reader with these and other skills .