Mystery shopping is a unique industry that allows management to get an inside look at various aspects of their businesses
Mystery shops can evaluate customer service, store appearance, availability and placement of promotional signage, and so much more!
Traditional mystery shops are covert and in-person, but non-traditional shops, such as revealed and remote shops, are becoming more popular
Video and mobile shops are competing for the fastest growing segment of the mystery shopping industry
Mystery shopping is extremely flexible, allowing you to only apply for shops that fit into your schedule
Confidentiality and maintaining anonymity are pillars of mystery shopping
Shop aggregators like Jobslinger and MS Job Board make searching for available shops in your location so easy!
Other great ways to find available shops are through mystery shopping forums and social media
There are literally hundreds of mystery shopping companies out there, so registering with all of them can be a bit tedious, but this book gives some tips that will make the process less cumbersome
Submitting great reports is essential for a successful mystery shopper, and this book shows you exactly how to do so!
Mystery shoppers own their own businesses, so researching laws in your city, county, and state about starting a business is crucial
Business taxes for mystery shopping can be complicated, but this book offers some basic advice on what is required and how to track income and expenses

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Victoria Villarreal

Stem