Richard Templar

Useful tip—never schedule meetings to begin exactly on the hour, always say 3:10 p.m. rather than 3 o’clock. You’ll find people will always be more punctual if you set an “odd” time. Try 3:35 p.m. if you want to be really wacky.

Make sure every point on the agenda ends up with an action plan—no action plan means it was just a chat. Or make a decision of course.